Congratulations on your new machine. We want to make the journey from ‘purchasing’ to pedalling as quick and easy as possible.
Each of our bikes is comes boxed and require only minimal assembly. To avoid any unnecessary pitfalls, we have put together a simple guide to assembling your new two-wheeled friend.
Assembling your bike
This is a general guide to assembly. For a detailed, step-by-step instruction to building your specific model, please refer to the owner’s manual. This can be found in the small accessories box included with your bike.
If you encounter any issues during assembly, please note that you may take your bike to any GO Outdoors store* for assistance by one of our trained bike technicians. This is regardless of which of our websites you purchased the bike from.
*not Hathersage or Southport.
Unpacking the bike
Fit the saddle
Installing the handlebar
Fit the front wheel (quick release)
Install the pedals
If you encounter an issue during assembly then bring it into one of our Go Outdoors stores for a consultation. If you call ahead this can be booked in. You can also consult the manufacturers website for more information on the specific model.
If you do wish to return the bike as faulty then you can either bring to store or arrange for collection. The bike MUST be repackaged into the box, however, as couriers will not collect a bike that is not packaged.
We hope you enjoy your bike and get the best from it. We love these machines so don’t hesitate to get in touch if you encounter any problems or faults. We’ll do our best to help. Now, happy cycling!