Contact Us
For most queries, the fastest way to find an answer is through our Customer Care info.
If you would like to get in touch use the contact form. You can track your order here or see a list of FAQs here.
Order Queries
Waiting for an order? Check your email for your dispatch confirmation (including your junk folder, just in case).
If there’s an issue with an order you’ve placed or received, we’re here to help. Submit the form and our Customer Service team will take it from there.
Returns
Need to return something? Check out our returns page for our policy and next steps.""
Phone us
Prefer to chat? You can call us on 0161 393 7059. Our lines are open Monday to Friday from 08:00-19:00 and Saturday from 09:00-18:00. Phone lines are not open on Sunday.
Store Queries
If you have a store enquiry about opening times, stock holding or how to find us, click on store finder to find their contact details.
Head Office address:
Blacks Outdoor,
Warwick House,
Hollinsbrook Way,
Pilsworth,
Bury,
BL9 8RR.
Got a PR query? BlacksPress@blacks.co.uk