Reviewed by Angela - 23rd Apr, 2021 Didn't receive! Received the wrong... Didn't receive! Received the wrong colour. Was advised to return after I emailed them. I did that expecting them to send the correct colour in exchange. Waited, nothing came, emailed them again, then they told me they don't do postal exchanges. I am still waiting for a refund for the pair I returned. In the meantime, I am about to go on a walking holiday with no thermal pants! Its a shame because the top I got to go with the pants is very nice but now I only have half a set. Really disappointed with my first shopping experience with Blacks. Customer services are quite quick to reply to emails though.